Bittium Tough Mobile Privacy Statement
Privacy Statements
Customer Relationships and Marketing Privacy Statement
Bittium Tough Mobile Privacy Statement
Bittium Medical Devices and MEDI Service Desk Privacy Statement
Bittium Tough Mobile Privacy Statement
Controller contact information
Bittium Wireless Oy
Ritaharjuntie 1
90590 Oulu
+358 40 344 2000
Contact Us
1. The legal basis and purpose of processing personal data
When in the role of a controller, on the basis of implementation of contract, Bittium processes personal data for contractual and customer relations purposes (providing the service, sales, CRM). Read more about processing here: Bittium Corporation- Customer relationships and marketing Privacy Statement.
When End user takes the Device in use for the first time, they accept EULA (End User Licensing Agreement) which also describes what data the use of the device requires.
We may process personal data on the basis of legitimate interests as part of product support services. Bittium and its affiliates may use this information solely to improve their products or to provide customized services or technologies to customer and will not disclose this information.
In some cases, we must also process data to fulfill our legal obligations.
2. Personal data we process
Bittium Update Service processes the types of personal data mentioned below about end user device:
- IP address
- Product Serial Number
- IMEI information
- Bittium customer code
- access recording
IP address is used for keeping phone software updates up-to-date and securing Update Service in disturbed situations. IMEI and Product Serial Number information are used to ensure correct SW version to be downloaded to the Device.
3. Regular sources of the personal data
The source of the data is the customer. Personal data is collected during the purchase process. Data is also collected when end-user Device is connecting to Bittium Update Service in order to download Software Update package to the device.
4. Storage time of the personal data
Bittium processes the personal data as long as the legal basis of the collection of personal data exists, and the purpose of the collection of personal data is valid.
5. Sharing of the personal data
Bittium may share personal data within the limits of the applicable law within the Bittium group of companies for the same purpose the data was originally collected. Bittium may also use subcontractors for data processing, so customer personal data may be processed by them. Bittium has strict requirements for subcontractors for data security and a valid Data Processing Agreement with them.
The personal data may also be shared with authorities when required by law.
6. Transferring of the personal data outside the EU or EEA
Bittium may transfer personal data within the limits of applicable law outside the EU or EEA within the Bittium group of companies. Personal data may also be transferred outside the EU or EEA by Bittium within the limits of the applicable law when using subcontractors for data processing (e.g., Google, Microsoft).
7. The protection of personal data
Bittium has implemented appropriate technical and organizational measures to protect personal data from accidental or unlawful loss, extradition, misuse, alteration, destruction, or unauthorized access. The employees of Bittium who have access to customer personal data have access due to their work role and are obliged to keep the personal data received during the processing confidential.
8. The rights of the data subject
The data subject has, to the extent permitted by the law (the used legal bases for processing), following rights under the Data Protection Regulation:
Right to obtain information on the processing of their personal data
The data subject shall have the right to be informed of the collection and processing of their personal data. The processing of personal data shall be done in a transparent manner.
Right of access
The data subject shall have the right to obtain from Bittium confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data.
Right to rectification
The data subject shall have the right to obtain from Bittium without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
Right to erasure
The data subject shall have the right to obtain from Bittium the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay provided that the legal grounds apply.
Right to restriction of processing
The data subject shall have the right to obtain from Bittium for restriction of processing provided that the legal grounds apply.
Right to object
The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on, for example legitimate interests of Bittium or direct marketing.
Right to data portability
The data subject shall have the right to receive the personal data which he or she has provided to Bittium, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from Bittium when the processing is based on consent and the processing is carried out by automated means.
Automated individual decision-making, including profiling
The data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her. Bittium does not perform profiling or automated decisions at this level.
Right not to be subjected to automated decision-making applies (with minor differences) when the processing is based on a consent or a contract, processing is based on the controller’s legal obligations or processing is based on a task carried out in the public interest or the exercise of public authority.
Right to lodge a complaint with a supervisory authority
The data subject shall have the right to lodge a complaint with a supervisory authority.
9. Changes to this Privacy Statement
Bittium reserves the right to make changes to this privacy statement.